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Privacy Policy

THE VOW'D WEDDING COUTURE

Crafted for the Promise

Last Updated: 12/09/2026

The Vow'D Wedding Couture (“The Vow'D”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, book an appointment, purchase our products or services, or otherwise interact with us. By using our website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

1. About The Vow'D

The Vow'D Wedding Couture is a wedding destination specialising in bridal and groom couture, wedding essentials, customisation and related wedding services.

For privacy-related questions, you may contact us at:

Business Name: The Vow'D Wedding Couture
Website: www.thevowdwed.com
Email: thevowdwc@gmail.com
Phone: (+91) 8019078332
Business Address: 5th floor, Elevate Square, Calvary temple road. Miyapur 500049. Hyderabad 

2. Information We May Collect

Depending on how you interact with us, we may collect:

A. Personal and contact information

  • Full name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Preferred method of communication

B. Wedding-related information

  • Wedding date
  • Wedding venue or location
  • Preferred styles, colours and designs
  • Bride/groom requirements
  • Appointment preferences
  • Other information voluntarily provided to help us provide our services

C. Measurement and fitting information

For customised garments, we may collect measurements, fitting information, size preferences and alteration requirements through form. You should provide only information reasonably necessary for us to fulfil your order or service.

D. Transaction information

When you purchase from us, we may receive information relating to:

  • Products or services purchased
  • Order amount
  • Payment status
  • Transaction reference
  • Invoice and order details

Authorised payment providers may process payment card, banking or UPI credentials directly. We do not intentionally retain complete payment-card credentials on our own systems.

E. Communications

We may retain information contained in communications with us, including emails, website enquiries, appointment requests, WhatsApp/business communications and customer-service interactions.

F. Technical information

When you use our website, certain technical information may be automatically collected, such as:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited
  • Approximate usage information
  • Cookies and similar technologies

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries
  • Schedule and manage appointments
  • Understand your wedding requirements
  • Provide styling, tailoring and customisation services
  • Process and fulfil orders
  • Take measurements and arrange alterations
  • Process or facilitate payments
  • Arrange delivery or collection
  • Communicate order updates
  • Provide customer support
  • Maintain business, accounting and transaction records
  • Improve our products, services and website
  • Prevent fraud, misuse or security incidents
  • Comply with applicable legal obligations
  • Send promotional communications where permitted and, where required, with your consent

We will not use your personal information for purposes unrelated to those reasonably connected with our business and the services you request, except where required or permitted by law.

4. Consent

Where consent is required by applicable law, we will seek consent in an appropriate manner before processing personal information for the relevant purpose. You may withdraw consent where applicable.

Withdrawal of consent will not affect processing that was lawfully carried out before withdrawal and may affect our ability to provide certain services where the information is necessary for those services.

5. Photographs, Videos and Customer Content

Wedding couture is highly visual, and we may request photographs or videos for legitimate business purposes such as:

  • Understanding fitting or styling requirements
  • Creating customised designs
  • Providing customer support
  • Recording completed work
  • Showcasing our work through our website or social-media channels

We will not publicly use identifiable customer photographs, wedding photographs, videos or testimonials for promotional purposes without appropriate permission/consent where required.

If you provide photographs or other content to us for a specific purpose, please clearly communicate any restrictions on its use.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential website functions
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Support analytics or marketing activities where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Sharing of Personal Information

We may share information only where reasonably necessary for legitimate business purposes, including with:

  • Payment processors
  • Delivery and logistics providers
  • Tailors, alteration specialists or production partners where necessary to fulfil an order
  • Website hosting, technology, analytics or communication service providers
  • Professional advisers such as accountants, auditors or legal advisers
  • Government, regulatory or law-enforcement authorities where legally required
  • Other parties where you have authorised or requested the disclosure

We do not disclose your personal information as a business practice. Third-party service providers may process information according to their own privacy policies and applicable contractual or legal obligations.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through unsecured communication channels unless specifically requested by us.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing products and services
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, accounting and regulatory requirements
  • Protecting our legitimate business interests

When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.

10. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

  • Request information about the personal data we process
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a grievance regarding our processing of your personal information
  • Exercise other rights available under applicable data-protection law

Requests may be made through:

Email: thevowdwc@gmail.com

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website and services are not intentionally directed towards children. We do not knowingly collect personal information from children except where legally permitted and appropriately authorised.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment services or other external services. We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing information.

13. Marketing Communications

Where permitted by applicable law, we may send information about:

  • New collections
  • Wedding couture
  • Offers
  • Events
  • Services
  • Appointments
  • Other relevant updates

You may opt out of promotional communications by following the unsubscribe instructions provided or contacting us directly. Transactional and service-related communications may still be sent where necessary to fulfil an order or provide a requested service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or privacy practices. The updated version will be published on this page with the revised “Last Updated” date.

15. Governing Law

This Privacy Policy shall be governed by the applicable laws of India. Any dispute relating to privacy or personal-data processing shall be subject to the applicable legal and regulatory framework in India.

16. Contact Us

For questions, requests or complaints regarding this Privacy Policy, contact:

The Vow'D Wedding Couture
Website: www.thevowdwed.com
Email: thevowdwc@gmail.com
Phone: (+91) 8019078332
Business Address: 5th floor, Elevate Square, Calvary temple road. Miyapur 500049. Hyderabad 

We value the trust you place in The Vow'D and are committed to treating your personal information with care, respect and responsibility.